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Yelp clears up the confusion with an Epipheo

For the past couple of weeks Yelp! has faced repeated accusations concerning the fairness of the service they offer. There has been a lot of confusion concerning the filtering system that Yelp uses to determine which reviews show up on a business page and which do not. With their reputation at stake it is important for Yelp to effectively communicate their business clearly, as well as clear up any misunderstandings that have arisen. As Yelp.com CEO Jeremy Stoppelman put it, “We understand some businesses can find us confusing or a source of anxiety…it remains my priority to ensure you are as informed as possible.”

That is when Yelp gave epipheo studios a call. They wanted a video that would explain the process and reasoning that they use in their business model especially when it comes to filtering reviews. They wanted to use this video to communicate to business owners, consumers and the press. They were looking for a video that could explain what took endless resources (in conversations that often took longer than an hour) in less than 4 minutes. The crew from Epipheo flew down to San Francisco, met with CEO Jeremy, and numerous other team members. We were happy to partner with them in communicating this message of how the filter at Yelp.com works.

Phonebooth launches FREE VOIP service

Phonebooth.com has launched a free version of it’s service targeted at small businesses, freelancers and independent professionals. Just because your office is your basement or that local coffee shop doesn’t mean your phone service shouldn’t be professional. Now it can with Phonebooth.

Their team approached us to crank out a video describing their awesome service that they would be able to use at SXSW. With a tight deadline in sight, our team discovered the Phonebooth story and communicated it in an awesome, effective way. Check out the finished product, we think it’s one of our best Epipheos yet.

No iPhone, no problem…doubleTwist to the rescue

Have you ever found yourself wondering why your mobile device doesn’t have an interface and portal to search for media and sync it to your phone? You’ve seen all your friends will their devices doing just that. Well search no further, doubleTwist has a solution, and it’s time for android, Blackberry and Palm owners to get excited. The team over at doubleTwist approached Epipheo Studios to help communicate how awesome their product really is and how valuable and simple it is for the everyday Joe. I know that as a Blackberry user, doubleTwist left me excited and ready to dive in. So take a look at the video and then head over to doubleTwist to check out the service.

voterVOICE Epipheo helps rally people to action

voterVOICE is a provider of online advocacy technologies. Their goal is to promote their software that empowers people to become more involved in day-to-day politics. They contacted Epipheo to not only help summarize the core purpose of their web application, but to also help encourage people to become actively involved in the legislative process. The question was: how do you explain this complex, important service in an entertaining way, while also encouraging people to care. Check out the end result.

New Epipheo: IPC Pricing from Performance Pricing

Performance Pricing is a media sales consulting company, excelling in pricing strategies and sales training for today’s multi platform ‘big idea’ media buying climate. They contacted Epipheo Studios to help people have a paradigm shift about their patented (and difficult to communicate) pricing method that is revolutionizing the way media is bought and paid for.

iWikiPhone Epipheo

iwikiphone.com is the world’s largest social network for iphone users. They contacted Epipheo Studios to help people “get” their message. Hand-sketched illustrations, regular joe VO and funny animations capture the frustration of iphone users worldwide as they attempt to find quality apps. Check out the video and jump over to iwikiphone.com and join the app revolution!

Creating a CHROME OS epipheo

Two weeks after we launched our Google Wave video, Ben and I were on a plane to Mountain View, California. We were invited by the  CHROME team to get an inside look at what CHROME OS was all about. We were like little Charlie Bucket  going into the chocolate factory.

We sat down with engineers and product managers for two days exploring the ins and outs of CHROME OS. We wanted to understand the story of how it developed, what it does and why it is important. Over all, we wanted to figure out how we could begin to explain it in 3 minutes to as broad an audience as possible.

The best way for me to understand CHROME OS is to say that it is really a computer – it is a computer built entirely around and for the internet. It is a computer that starts incredibly fast and does one thing incredibly well: getting you on the internet. It does that via Google’s wonder browser: CHROME. Unlike any other computer, however, CHROME OS does not store any of your information on the machine. It is made completely for cloud computing.

So the challenge set before us was this: Explain what CHROME OS is to a general audience and show how it was a natural result of Google CHROME (the browser).

Here are some of the hurdles we had before us:

1. Not everyone knows what a browser is. According to Google’s research many people don’t know what a web browser is, and most people just use the browser that came installed on their computer.  The story of Chrome as Google’s solution to the web browser does so many things well and is really the backbone of CHROME OS.

2. Explain Cloud Computing and addressing people’s fears. Most people don’t really understand the concept of cloud computing and those who do will have a list of reasons why they wouldn’t be able to switch over to a complete Cloud experience.

3.  What the %&#$ is an Operating System anyways? Hmmm…

4.  Making the video technically accurate. Engineers were watching our progress and helping us make sure that every statement was on the up and up.

5.  Overall leave the viewer with an understanding for what CHROME and CHROME OS are and why they will care. Because once you fully understand what is going on with cloud computing, you really will care.  This is the dawn of a new type of computing that will become more common than I even realize.

My personal reaction:

I do a lot of video editing and photoshopping and stuff that does not happen in the cloud.  My first reaction to CHROME OS was “it’s cool but its not for me”.  But at the price point these will likely come in at, a CHROME OS computer is less like a computer and more like an essential accessory.  Need a computer that stays in the glove box of your car for those times you are stuck out of the house?  My mother-in-law will probably carry one of these around in her purse everywhere she goes. Who wants to lug a big honking laptop to the coffee shop anyway, just to send a couple emails, while you wait for a friend and enjoy a pumpkin muffin and a foamy double latte? Sounds good to me.

And one day, photoshop and video editing will be in the cloud.  One day really soon.

What are your reactions to this new product?

Hope you enjoy the video.

Google Wave Epipheo – 12 hours later

Last night at around 2AM, Ben Crawford and myself were uploading the Google Wave Video to our YouTube channel. The bar said 11 minutes left until the upload finishes.

“I’ve got 11 minutes to get home before the video is up.” Ben said as he put on his bike helmet.  He had a 40 block ride down Prescott to get to the house he is staying at while in Portland.

I updated my Twitter:

What is google wave? I’m glad you asked: http://bit.ly/z6PN2 – Now I’m going to bed #epipheo

The next morning LifeHacker and Gizmodo had our video on their front page and since then many of you have said how much you like our epipheo.  Thanks for your support.   We have no idea how many views the video has received in the last 12 hours as YouTube seemed to stop counting at 638, but if we make it to the top 20 on www.viralvideochart.com Ben owes me dinner.

*update: Ben owes me dinner.

- Jon Collins

Epiphean
Oh Yeah, and we got an invite:

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Epipheo.com BETA is up

The Launch

We decided that a website devoted to collecting, discussing and rating epipheos from all over the internet was an excellent idea.  As a result, we are glad to announce that epipheo.com has launched.  While there is still more code to write to get the page really humming, you can stop by now and find a growing list of epipheos collected from the far reaches of the internet.

Check out the site and watch some of the internets greatest video achievements.  You can also submit epipheos that you hold dear.  We plan on making this site the premier place to find and discuss the epiphanies being created by the growing list of well produced epipheos.  So keep an eye on it.